Casinos are synonymous with drinks – ideally of the free variety – and now, the method to get one is simpler than ever. It’s all thanks to a high tech ordering device constructed right into slot machines.
You understand the ordinary – you sit down to play, and then watch for a server to observe you. Move machines, and the process could begin all over again!
“It can take 20 minutes to get to a visitor, and you’re on a warm streak, you don’t need to just get up and leave your device to go get a beverage,” defined Jennifer Hamilton, beverage supervisor at Pechanga Resort & Casino in Temecula, California.
Now, there’s a new way to order beverages on call for, with a digital menu built proper into the device you’re gambling. The era is known as B.O.S.S., or Beverage Ordering Service System.
“It allows people to order liquids proper from their slot system. They by no means ought to arise,” stated Hamilton.
Pechanga Resort & Casino added me to their assets to try it out.
The machine works as promised, despite the fact that I turned into a chunk surprised to find which you simply should pay for alcoholic liquids here. According to Pechanga, California regulations require the stipulation, even though you may still order non-alcoholic beverage likes coffee and sodas the use of the on-demand system.
The ordering manner starts offevolved via urgent a touch drink icon positioned at the system’s display. Not the principle screen where you play video games, however the smaller, secondary display screen that commonly shows you what number of points you’ve got if you use an online casino club card.
The gadget lets you search via call or browse by means of a class of beverages. Then, you can customize your drink precisely the manner you want. Customers will respect the on-screen menu in numerous methods.
First, you can see exactly what your options are. For instance, as an alternative of getting the server rattle off a listing of beer choices in draft or bottles, you could take some time and notice the whole lot that’s to be had to you for your time. Second, you can get some super ideas on how to personalize your drink to your liking.
I noticed alternatives like upload lemon, ice, and light ice – you can get exceptional specific.
Once you’ve accomplished, the order is sent directly to an again bar and the system even tells you the name of the server who will be delivering your drink.
According to Pechanga, servers spend greater time turning in drinks and much less time walking round fetching orders. Plus, if a drink order is linked to a membership card, servers can locate visitors in the event that they flow machines
“Our delivery time is ready eight mins, so we’ve reduced down substantially on that,” said Hamilton of the new gadget.
Additionally, casinos get extra designated information approximately drink traits and real-time data, such as what number of drinks guests order or the recognition of positive beverages at positive times.
In a world of Netflix, Postmates, and Amazon, the on-demand nature of the gadget makes loads sense for visitors.
“This is in which society goes, and it simply makes everything a lot less difficult,” concluded Hamilton.
Pechanga is the brand new online casino to enforce the liquids on call for the era, however, casinos in Las Vegas and Atlantic City additionally have comparable tech in use.
