If you lead a customer success team, you probably discover yourself frequently wondering how to enhance customer support. It's the...
Read moreLenovo is popping into its longstanding partnership with IBM to improve its customer service with blockchain and AI-powered equipment. Under...
Read moreBPO stands for "enterprise system outsourcing." In brief, it is an enterprise practice we see applied when an organization decides...
Read moreA new NJ TRANSIT czar has been appointed to improve the rider experience. CBS2’s Meg Baker met with the new...
Read moreIBM announced that Regions Bank has decided on the business enterprise’s artificial intelligence (AI) technology to help enhance customer service...
Read moreI've by no means heard a person say, "I'm hoping for a bad customer support experience." On the opposite, humans...
Read moreI noticed simple styles in my almost four decades of work with iconic manufacturers like The Walt Disney World Dolphin...
Read moreHave you ever been to Walmart.com and found yourself frustrated by customer service? Well, it seems Walmart doesn't care doesn't...
Read moreCustomer service is a crucial aspect of any business, particularly mobile. This is because customer satisfaction directly affects your brand...
Read moreAutomation isn't always a brand new idea. While cutting-edge examples consist of making bread, manufacturing motors, or copying files, a...
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© 2025 Immks - All RIghts Reserved to US!