COLORADO SPRINGS, Colo., May 14, 2019 (GLOBE NEWSWIRE) — The International Customer Management Institute (ICMI), the authority on touch middle excellence, these days introduced the recipients of this yr’s ICMI Global Contact Center Awards. The ICMI Global Contact Center Awards is the complete awards application devoted to the touch center industry and is designed to recognize the corporations, touch centers, and individuals that exhibit excellent innovation and leadership in the industry. This year’s award winners had been introduced to the ICMI Global Contact Center Awards Party, which took place on May 14, 2019, in conjunction with ICMI.
Contact Center Expo
“Participants of the ICMI Global Contact Center Awards retain to impress every yr with submissions from a strong group of people and groups,” stated Erica Marois, Content and Awards Manager, ICMI. “This year’s winners definitely set the bar for customer support excellence and verified their commitment to success and transferring our industry forward. These 12 months’ winners were reviewed and selected by a panel of carefully selected judges, which covered more significantly than 35 industry idea leaders. Winners were decided based totally on a fixed of pre-determined class criteria. The International Customer Management Institute (ICMI) is the leading international